Welcome to The Shape of Mind podcast, where we explore the intersections of emotional intelligence, leadership, and workplace well-being. Today, we’re tackling a crucial yet often overlooked leadership skill: responding effectively to employees’ negative emotions. Whether it’s anger, sadness, or dejection, how leaders handle these emotions can significantly impact team dynamics, individual well-being, and overall performance.
In this episode, we’ll explore why addressing emotions at work isn’t just professional—it’s essential. Research shows that teams led by emotionally attuned leaders outperform those that ignore emotions. But the challenge lies in knowing how to respond: Should you intervene, offer advice, or simply listen? Sometimes the best response is no response—just allowing space for feelings to exist.
We’ll provide a practical framework for navigating these scenarios and debunk common misconceptions about emotions in the workplace. By the end of this episode, you’ll be equipped with tools to foster trust, build stronger relationships, and create a more resilient team culture.
Let’s dive in.
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